Shipping policy
Thank you for shopping at Astaraia.
We currently offer Standard Shipping for all eligible orders.
Order Processing
Processing Time: 3–5 business days
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Method & Cost
| Shipping Method | Shipping Cost | Shipping Time |
|---|---|---|
| Standard Shipping | From US$12.99 | 7–10 business days |
Shipping rates are calculated at checkout based on your shipping destination.
Estimated Delivery Time
Estimated Delivery Time = Processing Time + Shipping Time
Most orders are delivered within 10–15 business days after the order is placed.Please note that shipping time begins after your order has been processed and dispatched, not from the date the order is placed.
Shipping Delays
While we strive to deliver your order as quickly as possible, delivery times are estimates and cannot be guaranteed.
Delays may occur due to circumstances beyond our control, including:
- Customs clearance
- Severe weather
- Public holidays
- Carrier delays
- Incorrect or incomplete shipping addresses
- Peak shipping seasons
We appreciate your understanding and patience should any unexpected delays occur.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Contact Us
If you have any questions about your order or your package has not arrived within the estimated delivery timeframe, please contact us at:
We're always happy to assist you.