Terms of service

Welcome to the Astaraia website (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of our website and services.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Site.

Astaraia reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the Site constitutes your acceptance of the updated Terms.


1. Description of Service

Astaraia is an online fashion brand offering women's clothing designed for modern lifestyles, combining timeless style, quality materials, and everyday elegance.

Through our website, customers can browse and purchase products, access information about our collections, and receive customer support services.


2. Website Use

You may use this Site only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Site for any illegal or unauthorized purpose.
  • Attempt to interfere with the operation, security, or accessibility of the Site.
  • Copy, reproduce, modify, distribute, or exploit any content from this Site for commercial purposes without our written permission.
  • Use the Site to transmit harmful software, viruses, or other malicious code.
  • Collect or extract information from the Site through automated methods, including scraping or data mining, without our permission.

Astaraia reserves the right to restrict or terminate access to users who violate these Terms.


3. Intellectual Property

All content displayed on this Site, including but not limited to text, images, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to Astaraia and protected by applicable copyright and intellectual property laws.

You may access and use website content for personal, non-commercial purposes only.

You may not use Astaraia’s content, images, designs, or trademarks for commercial purposes without prior written authorization.


4. Product Information & Pricing

We make every effort to ensure that product descriptions, images, colors, sizing information, and prices displayed on our Site are accurate.

However, slight variations may occur due to differences in screen displays, photography, manufacturing processes, or product updates.

Astaraia reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

All prices displayed on the Site are listed in U.S. Dollars (USD).


5. Orders & Payment

Astaraia reserves the right to accept or cancel any order at our discretion.

Orders may be canceled due to, but not limited to:

  • Product availability issues
  • Incorrect pricing or product information
  • Payment verification issues
  • Suspected fraudulent activity

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.


6. User Submissions

If you submit reviews, comments, photos, feedback, or other content to Astaraia, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such content for marketing, promotional, or business purposes.

You represent that any content you submit does not violate the rights of any third party, including copyright, trademark, privacy, or other legal rights.

Astaraia reserves the right to remove any content that violates these Terms or applicable laws.


7. Correction of Website Errors

While Astaraia strives to provide accurate information, errors may occasionally occur, including errors related to product descriptions, pricing, availability, or other website content.

Astaraia reserves the right to correct such errors and to cancel or refuse orders affected by incorrect information or pricing.

If your order is affected, we will notify you and provide a refund if applicable.


8. Third-Party Links

Our Site may contain links to third-party websites or services for your convenience.

Astaraia does not control or guarantee the accuracy, availability, security, or content of third-party websites. Accessing third-party websites is at your own risk.

Astaraia is not responsible for any loss or damage resulting from your use of third-party websites or services.


9. Disclaimer of Warranty

This Site and all content, products, and services provided through the Site are offered on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, Astaraia makes no warranties, express or implied, regarding the operation of the Site, website content, or products, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.


10. Limitation of Liability

To the maximum extent permitted by applicable law, Astaraia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of the Site;
  • Your inability to access or use the Site;
  • The purchase or use of products purchased through the Site.

11. Indemnification

By using this Site, you agree to indemnify and hold Astaraia, its affiliates, employees, and representatives harmless from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the Site;
  • Your violation of applicable laws or third-party rights.

12. Modification or Termination of Website

Astaraia reserves the right to modify, suspend, or discontinue any part of the Site at any time without notice.

Astaraia shall not be liable for any modification, suspension, or termination of access to the Site.


13. Force Majeure

Astaraia shall not be responsible for any delay or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, transportation interruptions, government actions, labor disputes, or other unforeseen circumstances.


14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@astaraia.com

Business Address: Astaraia Unit D19, 3/F., Block D, Wong King Industrial Building, No. 2 Tai Yau Street, Kowloon, Hong Kong  (Not Return Address)

Thank you for choosing Astaraia.